Information We Collect
We collect information you provide directly to us, such as when you create an account, make a purchase, request our services, or contact us. This includes your name, email address, phone number, shipping address, payment information, and any other information you choose to provide.
We also automatically collect certain information about your device and how you interact with our website, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits.
How We Use Your Information
We use the information we collect to provide, maintain, and improve our services, process transactions, send you technical notices and support messages, communicate with you about products and services, and monitor and analyze trends and usage patterns.
We may also use your information to personalize your experience, send you promotional communications (with your consent), and protect against fraud and unauthorized access.
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information with trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep this information confidential.
We may also disclose your information when required by law, to protect our rights and property, or in connection with a business transfer such as a merger or acquisition.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.
We regularly review our security practices and update them as necessary to maintain the confidentiality and integrity of your information.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
Your Rights and Choices
You have the right to access, update, or delete your personal information. You may also opt out of receiving promotional communications from us at any time by following the unsubscribe instructions in those communications.
If you are a resident of the European Union, you have additional rights under the General Data Protection Regulation (GDPR), including the right to data portability and the right to object to certain processing activities.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your browsing activities and to provide you with a personalized experience. You can control cookies through your browser settings, but disabling cookies may affect the functionality of our website.
For more detailed information about our use of cookies, please see our Cookie Policy.
Third-Party Services
Our website may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices of these third parties and encourage you to review their privacy policies.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and that appropriate safeguards are in place.
Children's Privacy
Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.
Contact Information
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Email: privacy@riverlightwalks.com
Phone: +81 80 3729 4058
Address: 4, Hankyu Department Store Men's Building, 7-10 Kakuta-cho, Kita-ku, Osaka City 530-0017